ANSWER: Do not put any VersaHaul carrier on the front end of any vehicle. All VersaHaul carriers extend beyond the maximum allowed distance for carrying such weight on a front end hitch. Failure to observe this precaution may result in catastrophic damage to your automobile and/or VersaHaul carrier.
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QUESTION: How do I determine if my motorcycle/scooter fits on the VH-55 or requires a VH-SPORT?
ANSWER: Use our Calculator to enter your tire specifications and find out what carrier you require.
QUESTION: Do you sell overseas?
ANSWER: Sorry, but we do not have any dealers that ship outside of the continental US or Canada.
QUESTION: I have the VH-Sport Carrier with the Tail Light Option. One of the lights has cracked, can I purchase just a single light cover and not the whole kit?
ANSWER: Versahaul has a free 1 year warranty and will replace any defective parts up to 1 year from purchase. We can send you a new one within the 1 year warranty period. Otherwise, you’ll have to purchase through a dealer.
QUESTION: I have an older Versahaul and the model number on the back is VH-8919, can you tell me what model I have? I could not find it online.
ANSWER: Some older versions do not have the model number and what you see is just a batch number. I’d suggest comparing pictures and dimensions on our website with your product to confirm the model number.
QUESTION: What is the dimension of shipping box for VH- 55 RO?
ANSWER: VH-55 RO is delivered in 2 packages
- Box 1- 74″ x 12″ x 10″ and weighs 78 lbs
- Box 2 59″ x 7″ x 5″ and weighs 17 lbs
QUESTION: I was wondering if you make a swing out motorcycle carrier so that I can still get into my camper in the back of my truck while I am carrying my bike.
ANSWER: We do not make any carriers that swing away. You can order one that has a longer main tube to help get you away from your door, but none of them swing away.
QUESTION: I have a model VH-3359 and I can’t pull a trailer behind the bike carrier. Can I change the main beam so I can pull a trailer?
ANSWER: That is just the batch # that you gave me. The model # is only on the newer carriers. If you do not have the towing feature then you must have a double motorcycle carrier. Our VH-55 and the VH-SPORT motorcycle carriers both have the towing features. The double motorcycle carrier extends too far out to tow and haul 2 bikes at the same time. You can only haul 1 bike and tow.
QUESTION: I’m thinking of buying a VH-500086, could you tell me the weight capacity?
ANSWER: That is just a batch # off a carrier. Our model numbers can be seen on our website as well as weight capacity’s. If your looking for motorcycle carrier we have 2 models VH-55 RO at 500lbs and VH-SPORT RO at 600 lbs.
Check out the products at http://www.versahaul.com/products.php
QUESTION: I wanted to find out about requirements to become a dealer. This would be in regards to a new online-only retailer of the Versahaul Products.
ANSWER: We sell to powersport equipment dealers and car and truck accessory dealers.
If you have an established business in these categories send us a link to your website. We will send you an application.